Psychological Medicine Unit

Goals

  • Provide a high level of nursing, medical and occupational therapy, assessment, care and treatment for those patients who cannot safely be managed in an open ward,
  • Provide a safe and therapeutic environment conducive to improvements in mental state and behaviour and to aid recovery and return to the community,
  • Provide structured, organised, assertive and calm interventions without creating a feeling of oppression,
  • Works toward providing best quality of patient care.


Introduction

The Psychological Medicine Unit of Hospital Lam Wah Ee is a secure facility providing short-term yet intensive assessment and treatment for those patients who cannot safely be managed in an open acute ward even with an increased staffing complement. The structure physical environment is designed to facilitate therapeutic management that is based on specialist intensive interventions and not containment. It is an integral part of the mental health care for patients, both male and female. The unit provides intensive, individualised care for those patients who are in an acutely disturbed phase of a serious mental disorder, resulting in increased risks that seriously compromise their physical or psychological well-being, or that of others and require them to be assessed or treated in a controlled environment for a brief period of time. When the patient recovers, he/she can be discharged from the hospital and continue to be treated as an outpatient.


Philosophy

The unit aims to provide a service for patients suffering from serious mental illness, whilst maintaining the balance of safety and therapy to ensure the safety of other patients, staff and visitors. Our aim is to provide a multidisciplinary approach to care focusing upon the needs of service users and their families.

We believe that the multi-professional approach to treatment must include patient involvement and provide individualised and holistically planned care. We will assist individuals to achieve their optimum level of independence, functioning, wellbeing and recognise that each individual has the need and the right to be treated with dignity and respect at all times. The multi-disciplinary team is committed to the principles of working in a non-judgmental manner with due regard given to the individual’s religious and cultural beliefs, gender, ethnic background, age, sexual orientation and/or disability.

OUTPATIENT

Operating Hours: Mondays - Fridays 10 am - 12:30 pm
    2 pm - 4:15 pm
  Saturdays: 10 am - 12:30 pm
  Sundays & Public Holidays Closed
 

INPATIENT

Visiting Hours: Daily 12 pm - 2 pm
    5 pm - 8 pm
 
Contact: Tel: +604 652 8949
 
Location: Ground Floor
 

Services

The unit offers a conducive therapeutic environment to meet the unique needs and strengths of individuals and their families using a holistic approach. The therapy is provided, in line with the policies of the Ministry of Health Malaysia by a multidisciplinary team. The scope of service includes counselling, group therapy, family therapy in addition to pharmacological treatment and mental health education to patients and relatives to gain an insight into the management of discharged patients at home. We focus on accountability, best practices and coordination of care plan.

  • Promotion of mental health
  • Early detection and prompt treatment
  • Specialist outpatient care
  • Inpatient care
  • Psychosocial interventions
  • Liaison consultation services
  • Mental health education

What to Expect at an Inpatient Psychiatric Facility?

While at the unit you will have a treatment team of experienced professionals to care for you which typically includes:

  • A psychiatrist assesses the patients’ condition to get the correct diagnosis, formulate the management, and prescribe psychotropic medications as needed to stabilize condition.
  • A physician may be called in to care for any medical conditions including chronic conditions, acute illnesses, and injuries.
  • After admission, a trained nurse may interview a relative and assess the new patient to learn more of his/her symptoms, history, illnesses and daily living habits. She will then administer medication and monitor for side effects and effectiveness. She also provide education on the diagnoses and medications to patients and families.
  • Staff nurses work closely with treatment team to develop an individualized plan to give the patient the total care and attention, monitor for safety and engage patients in treatment.
  • The trained nurse may provide psychoeducation and counselling to the patient as well as the family so that they have a better understanding of the illness and the importance of compliance with medication after discharge.
  • The trained nurse may also help the patients to dress, groom and to take their medications properly.
  • A registered dietician may be consulted for any nutritional concerns if necessary.
  • The nursing care team to help plan for services upon discharge.

Once a patient is stabilized and all safety concerns have been addressed including acute harm to self or others, a patient will be allowed to discharge. Average stays are about one week, but this is dependent on each patient and the treatment progress.


Visiting Guidelines

  • All visitors to the ward have to register in the visiting book at nursing station when they enter
  • Children under the age of 12 are not permitted and pregnant women are strongly discouraged from visiting for safety purpose
  • A maximum of 2 visitors are allowed for each patient during each visiting period
  • Visitors are strictly reminded not to bring cigarettes and lighters for patients in the ward. If visitors violate this regulations, they will be prohibited from entering the ward
  • Visitors are not allowed to bring in own bed linens such as blanket, japanese slippers (we prefer our patients to wear proper slippers / sandals), any fur material, pillows, bolster, scarf, jacket with string (allowed to bring in jacket without string) and contraband items such as glass, thermos flask cigarettes, lighters, camera, video-camera, voice recorder and mobile phones when in the unit. They are required to hand over to staff for safe keeping and will be returned to them when they leave the unit. Within the hospital it is not allowed to video, tape record and to take photographs. If visitors breach the provisions, they will be prohibited from entering the ward
  • The grille gate dividing the male section of the unit, from the female section shall be locked during visiting hours. No visitation will be allowed in the male/female patient’s bedroom.

    Visitation will occur in the Visitation Room (Dinning area). Visitors will be monitored by nurses, and are not allowed to enter patients' bed room without permission
  • Lodgers are not allowed for 2nd class and 3rd class patients
  • Visitors and relatives must cooperate with the care and treatment given to the inpatients. e.g. patients nursed in seclusion and also those who are restrained. If any visitor / patient who displays inappropriate or abusive behaviour, foul and /or abusive language or refuses to comply with unit rules, visitation will be terminated
  • Please tell nurses or treating consultant about all medications the patient is taking including vitamins, hypertensive drugs, diabetic drugs and herbal supplements, in addition to prescription medications
  • Patients are no longer allowed to go on home leave when they are admitted. If relatives wish to take the patient out of the ward, they are required to get permission from treating consultant. Each ward leave is not permitted for more than one hour and only allowed to be within the hospital compound
  • Please refrain from visiting patients if you are not feeling well, e.g if you have symptoms such as fever, cough or cold
  • Please wash your hands thoroughly with soap and water or use an alcohol-based hand rub after visiting patients in the hospital
  • Please liaise with staff nurse if you wish to make appointment to see the treating consultant

Psychiatrists
精神病科医生

Dato' Dr Tan Chee Khuan
拿督陈志宽医生  (DSPN, PKT, PJK)

FAMM, MBBS, MPM, FRANZCP
MMC: 21095 / NSR: 124096

Clinic 35, Ground Floor

Clinic Operating Hours
Mondays to Fridays
9 am - 1 pm & 2 pm - 4:30 pm

Saturdays
9 am - 1 pm

Dr Koh Chin Hong
許振豐医生

MBBS (Mal), M Med (Psy) (US M'sia)
MMC: 47961 / NSR: 135734

Clinic 34, Ground Floor

Clinic Operating Hours
Mondays to Fridays
9 am - 1 pm & 2 pm - 4:30 pm

Saturdays
9 am - 1 pm

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CONTACT

OUR LOCATION
No. 141, Jalan Tan Sri Teh Ewe Lim, Jelutong, 11600, Pulau Pinang, Malaysia
+604 - 652 8888