Two-way communication nurse call system is available at the bedside when assistance is required at all times. A nurse call bell is also available in the toilet in case of an emergency. The call bell service is free of charge.

Doctors are available 24 hours a day to provide emergency management.

For Ambulance Service to and from the Hospital, please call:

  +604 - 652 8686  

Patients may choose to bring their own toiletries or pay a minimal charge for an admission kit that comprises:

• a comb
• a face towel
• a neck pouch (for money and mobile phone)
• a plastic water jug
• a plastic cup
• a bottle of shower gel
• a bottle of shampoo
• a bottle of talcum powder
• a toothbrush
• a toothpaste
• a roll of toilet paper
• a packet of facial tissue

The hospital has been upgraded to a 24-hour fully air-conditioned environment.

Beverage/Snack vendor machines are available at our Cafeteria and Ground Floor along the corridor towards the Haemodialysis Unit.

The Hospital provides a variety of meal choices to meet the patients’ or lodgers’ medical and preference needs. Meals for lodger will be charged accordingly.

Map trays are available in the trays when food is served in the ward. Do not use hospital kitchenware if you bring in your own food. Kitchen appliances are not allowed in the Hospital premises.

Pyjamas are provided but patients may bring their own clothing. However, please note that there is no personal laundry service in the Hospital.

We provide Smart Locker to private rooms, 2-bedded rooms & 4-bedded rooms patients. QR code wristbands will be issued to patients to safeguard thier lockers. Any valuable items are to be kept within the Smart Lockers. The hospital however will not be responsible for any losses.

Lockers with keys will also be provided to common ward patients to keep their valuables.

If you are on any medications, please bring them along and keep them in the original packaging. Please hand over the medications to a member of our nursing staff upon admission.

Cashiers will inform the patients to validate their parking autopay tickets before exiting the buildings. The Hospital charges every outpatient a minimal charge of RM 1 per day. Patients will then make payments at any of the two Parking Autopay Machines.

Otherwise, charges will be made according to the entry time as follows:

The Parking Autopay Machines are available at Ground Floor Pharmacy and the waiting area next to Rehabilitation Centre.

A surau is located at Ground Floor. ‘Kiblat’ signs are available in private rooms and 2-bedded rooms and patients may pray from the ward/room.

Telephone service at a chargeable rate is available for all single rooms only.

Televisions are provided in private rooms, 2-bedded rooms and 4-bedded rooms. Astro selection channels are available free of charge.

For security reason, patients are advised not to bring valuables to the Hospital. The Hospital will not be responsible for any losses.

Water dispensers are available at the waiting areas at:

Free Wi-Fi internet service is available in our Hospital premises.